Help Centre / F.A.Q.
General Info
Our main office is in Delaware, USA and we have a secondary in Zagreb, Croatia.
Currently we don’t own any physical store but we have retail store partners which you can find here (link)
Not at the moment. However, for larger orders, it is possible for custom-made Baggizmo products. For more info, please contact us via info@baggizmo.me.
Please send us an email with your business proposal on info@baggizmo.me.
If you are interested in cooperation with us, you can contact us on info@baggizmo.me.
Our production is in Croatia (EU) and we use only EU-made components for our products.
Ordering and Shipping
You can order our products on our web shop and via websites of our selected partners which you can find here.
You should get your tracking ID within 3-7 days of placing the order. After that it is up to the shipping company to deliver your Baggizmo to your doorstep.
You can change your order or address any time before receiving your tracking ID. If you want to change it contact us on info@baggizmo.me.
We can offer a discount for a bigger order, you just have to contact us before placing an order. You can also subscribe on our newsletter and be the first one to know about special offers we periodically provide and the first to get information about new products from Baggizmo.
It depends on the shipping options you choose and, on your location, but it takes between 3 and 30 business days.
You can see shipping costs for your country here:
After your order is send, you will get a tracking ID.
Product info – Baggizmo Bag
Baggizmo is a unique everyday carry bag (EDC) for all the gadgets and things you need to have at your fingertips at all times.
The bag’s dimensions have been kept to a minimum due to the content of each compartment, thus limiting the “overload” which threatens its stability on the body and comfortable wearing and using of Baggizmo.
There are two ways of washing: Quick-wash program: Machine wash for 20 minutes on max. 30°C (86°F) and let it dry in the open (not in the dryer). Hand washing: Use a toothbrush with some liquid detergent on it, rub it gently on Baggizmo and rinse in water (do not soak). Let it dry in the open. If necessary, use regular ironing – steam or dry – at a low setting (110°C/230°F) only. Make sure not to iron near or over an NFC tag in the top front pocket. To remove small particles such as fuzz, dust or lint from your Baggizmo innovative textile bag, use a lint roller.
Baggizmo is made of high-quality and innovative materials that provide special protection against mechanical and heat damage. It is an abrasion resistant, breathable and water-repellent textile. The material is made of hard-wearing fabric with good protective properties and a high level of stability. It is feels pleasant to touch, can cope with heavy demands of the modern life and has an attractive appearance. Special mesh structures ensure ventilation combined with good protection.
NFC (near field communication) is a wireless technology which allows transfer of data such as texts or numbers.
The Baggizmo has an NFC tag integrated in the top front pocket.
Currently, not all mobile devices support NFC, you have to check your phone functionalities.
To configure your NFC, you need an NFC compatible device* and an application.
To configure it, follow these steps:
a) App download – To write on your NFC download application from Google playstore (for ANDROID) or from Microsoft store (for windows mobiles). For iOS, Apple needs to unlock NFC possibilities on iPhones (in the future).
b) Write it – The “Write” tab lets you record the standardized data such as: a simple text, link to a website, video, social profile or an app, email, contact info, phone number, predefined text message, address or geolocation, WiFi or Bluetooth configuration, personalized data.
c) Read it – To read the NFC information, enable the NFC option on the device and approach it with the device close to NFC tag position on the bag.
The difference between the bags is that the bag for a righty person is on the left side of the body and the bag for a left-handed person is on the right side of the body. Choose righty bag – if you are primarily right handed and you reach for your phone with your right hand. In this version Baggizmo will be placed on the left side of your body. Choose lefty bag – if you are primarily left handed and you reach for your phone with your left hand. In this version Baggizmo will be placed on the right side of your body.
Yes, all compartments have internal cushioning and are lined with innovative materials that provide special protection against mechanical or heat damage. So, all gadgets are protected on both sides.
Product info – Wiseward
Baggizmo Wiseward is the world’s smartest and most technologically advanced bi-fold wallet. It is the best defense against today’s advanced hackers, pickpockets and our own forgetful minds and it comes with 10 smart functions:
- Bluetooth 2-way communication – phone and wallet tracking
- Geolocation with push notification alarm
- Proximity detection
- Security movement and fall detection
- Anti-theft distance sound alarm
- UV lamp for detecting counterfeit banknotes
- RFID protection section
- NFC chip with programming options
- RGB light with personalization of color
- Wireless charging
Your Baggizmo® Wiseward™ is in sync with your smart phone. Your phone receives data from Wiseward™ sensors and uses advanced algorithms to process the data received. If you forget your Wiseward™ you will get a notification that you have lost your phone and the info about the last location of your Wiseward™. You will find it easily in your home whenever you are in a hurry.
Weight: approx. 55 grams
Due to the design of its compartments, it is only 0.4″ (10mm) thick when filled optimally (8 cards and cash).
Wiseward can hold up to 10 credit cards in two RFID protected sections, plus up to 5 cards in another section, intended for non-protected cards. The section without RFID protection enables you to use the cards that must stay unblocked at all times – so you don’t have to pull them out of the wallet if you want to open the garage, enter a subway station etc. As for the coins, just use the vertical card pocket – up to 5 coins can fit in it.
FSC® certificated eco-friendly innovative high-quality durable materials, that are water repellent and feel soft to touch.
Made in Italy > originality, beauty and high-quality textures, emphasizing the essence of the Made in Italy fashion and style.
Our wallets are not completely waterproof but they will withstand any rain or splash of water. They are as waterproof as modern-day smartphones are.
Electronics and Wiseward app
Yes, Wiseward app is free.
Wiseward™ app supports iOS and Android OS.
- Step No. 1
Download and install Wiseward™ smart wallet application.
Baggizmo ® Wiseward™ smart wallet application is available at Google Play Store and App Store or at baggizmo.me/wiseward_app
- Step No. 2
Turn on your Wiseward™ wallet by putting it on your wireless charger or by clicking the power button.
- Step No. 3
Run your Wiseward™ application. Click Connect Wallet and follow the instructions in Wiseward™ application.
Currently, we only support English. More languages coming up soon.
To make things more practical, Wiseward has special two-zone card sections: one with RFID protection, and the other one without protection. The section without RFID protection enables you to use the cards that must stay unblocked at all times – so you don’t have to pull them out of the wallet if you want to open your garage, enter a subway station etc.
Wiseward™ has two Li-ion 40 mAh batteries.
It takes about 4 hours to fully charge your battery.
Yes, the APP will notify you when the battery is lower than 15 %.
No, you can’t. The battery is not replaceable but is rechargeable.
You can reset your wallet by holding the reset button for 10 seconds. After that, it will take a few seconds for your wallet to reboot.
You can find reset/power button inside the wallet, just above the right LED diode.
Currently, you can’t turn up the volume in your Wiseward™.
Troubleshooting
If your bag is still under warranty, you should contact us on info@baggizmo.me.
The warranty information can be found here.
If this happens, contact us as soon as possible and we will replace it.
If this situation happens, first delete Wiseward application, then clear the cache on your phone. After these steps, reinstall App again and try to connect your phone with the wallet. If this doesn’t work, contact us on info@baggizmo.me.
Very rarely, it is possible that your cards may slide out of your cardholder. This is probably because your cards are of various size and thickness.
To fix this, the following steps should be followed:
- Try changing the order of your cards and test the mechanism out again.
- Try using some embossed cards if some of your other cards are unusually thin.If your wallet is still under warranty, the details of which can be found on the link warranty, you should contact us on info@baggizmo.me.